FAQ's

1. How long does shipping take?

Processing usually takes 2 to 3 business days, not counting weekends and public holidays. Most orders land within 7 business days of dispatch, although timing depends on where you live and the shipping method you pick at checkout.

2. How do I track my order?

A confirmation email arrives when you place your order, followed by a second one with your tracking number after dispatch, so you can track your parcel here. If tracking says delivered but you don't have the parcel, first look around the door and ask your neighbors, since parcels can get marked delivered slightly ahead of arriving. Should it still be missing after 48 hours, email us at contact@maggiestanksshop.com and we'll coordinate with the carrier to locate it.

3. What's the best way to clean my Maggie's Built-in Bra Comfort Tank?

Wash cold on a gentle machine cycle, with the tank inside out and inside a mesh laundry bag, which protects the ribbing and built-in bra. Avoid fabric softener, bleach, and the dryer, because heat and softener weaken the stretch and warp the bra lining. While damp, gently reshape the bra lining, then hang or dry flat. Do this and your tank will hold its fit and support far longer (all of our built-in bra tanks are cared for the same way).

4. What is your refund policy?

Sizing falls under our 90-Day Perfect Fit Guarantee, which means we send a free replacement size instead of refunding, so refunds for incorrect sizing are generally not offered. Should your item show up faulty, damaged, or noticeably different from your order, contact us and we'll set up a free replacement, or a refund if you prefer. Refunds, once approved, go back to the original payment method only, usually within 5 to 10 business days, and your bank may take a few more days to show it on your statement.

5. Do you offer exchanges?

Yes, direct exchanges are available, along with our 90-Day Perfect Fit Guarantee. Just contact us at contact@maggiestanksshop.com and we'll arrange a replacement size for you. With the Perfect Fit Guarantee, you don't need to mail anything back.

6. How do I start a return?

Please email us at contact@maggiestanksshop.com Share your order number plus some details before returning anything, because our team has to approve every return first. We can't accept or refund items returned without prior approval. Contact us within 90 days of delivery; an item approved for return must be unused, in its original condition, and shipped with tracking.

7. Which items can't be returned?

Some items aren't returnable, such as sale or clearance pieces, gift cards, and anything damaged by misuse or improper care. Not sure about a particular item? Please get in touch.

8. What if my item arrives damaged or defective?

When your order arrives, please inspect it. If it's damaged, faulty, or not the right item, let us know as soon as possible at contact@maggiestanksshop.com Send your order number, a photo of the issue, and a short description. We'll review the problem and aim to fix it quickly, and usually you won't have to send the item back.

9. How can I contact you?

You can reach us via email at contact@maggiestanksshop.com. Our customer service team is happy to help with any questions or concerns.